Charity Manager (Maternity Cover)

Location:

Penzance

Salary

£16.50 an hour

Hours:

Fixed term contract, Part-time

Farm Cornwall provides free practical, confidential support to farming families when they need it most. The Charity Manager maternity cover post will maintain the day-to-day running of the charity and support the delivery of its existing activities throughout the Charity Manager’s maternity leave.

This part-time role combines practical administration and enquiries with communications, community groups, events, database management, impact reporting and support for Trustees. The postholder will work closely with the Rural Support Manager and wider team to maintain continuity for beneficiaries and partners. Fundraising applications will be undertaken internally by another member of the team during this period, however this role will include supporting/organising small scale fundraising events. The exact hours/days worked to be mutually agreed.

Responsible to: Nominated Trustee and Rural Support Manager

Key Relationships:

Internal: Trustees, Rural Support Manager and Rural Support Worker(s), Secretary to Trustees

External: Land agents/landowners, Other agricultural charities especially RABI and FCN, Other relevant local charities including health, and well being, Local statutory bodies such as NHS, Council, DEFRA, etc

Key priorities

1) Be the ‘front of house’ face of Farm Cornwall being accountable for providing an excellent telephone and on-line support service to enquirers; triaging their calls; referring enquiries promptly either to Farm Cornwall staff or other appropriate support and maintaining an accurate log of all calls and follow-up actions. Be an efficient and effective support to the Rural Support Manager and Outreach Worker(s).

2) Maintain the website, social media and communications so that information is current, relevant and accessible to the farming community in Cornwall.

3) Support the delivery of established groups, events and projects, maintain accurate databases and impact information, and support Trustees with the charity’s ongoing management.

Key Tasks

Supporting the Farming Community

With engagement and support by the Rural Support Manager become skilled in offering at least ‘tier 1’ level of support to enquirers
Support the organisers of Cornish Ladies in Wellies, Trelawny Farmers Club and other established Farm Cornwall groups, helping coordinate their activities and maintain engagement.
Coordinate agreed events, workshops and farm walks, including bookings, communications and practical arrangements, working with colleagues and volunteers.
Identify emerging needs and opportunities for client support, and discuss appropriate responses and potential projects with the Rural Support Manager.
Maintain and develop appropriate databases, ensuring accurate records, confidentiality and compliance with GDPR and relevant data protection requirements.
Build and maintain relationships with other agricultural charities, sharing information and identifying opportunities to improve support for beneficiaries.
Support volunteer involvement in administration, marketing, befriending, public speaking and promotion, as appropriate to agreed activities.
With the Rural Support Manager, maintain positive relationships with key stakeholders and support partnership arrangements that benefit farming families.
Any other tasks that might be reasonably be expected for the day to day adminstration of the charity.

Improving communication

Fully maintain and develop the website and associated social media so that these are always current and relevant
Use data analysis and feedback from beneficiaries to create impact stories that demonstrate the value of Farm Cornwall’s work, obtaining appropriate consent.
Maintain and produce branded materials to promote the charity, its services and activities.
Act as an advocate and ambassador for Farm Cornwall through communications and attendance at relevant events.
Support the Rural Support Manager in preparing regular website news bulletins.

Support for Trustees

With the Rural Support Manager, Finance Officer and Secretary to the Trustees, support the review and delivery of the charity’s three-year development plan and agreed priorities during the cover period.
Support Trustees with compliance matters, particularly relevant charity legislation, seeking specialist advice where needed.
Maintain the risk register and bring emerging risks to the attention of Trustees.
Keep policies up to date and coordinate regular review by Trustees.
Carry out agreed project work on behalf of Trustees or the Rural Support Manager.
Support Trustees with succession planning, recruitment and onboarding for the new Rural Support Manager May/June 2027, as required.